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webinars

Embrace the New Era of Utilization Management with Advanced Technology

Dates:
May 15, 2025
Time:
12:00 pm EDT
Presented by EXL Service
Registration takes place at a third-party website.

ÐÜèÊÓƵ This Webinar

Join EXL Health for an insightful webinar exploring the challenges and opportunities in modernizing utilization management (UM). With increased attention on prior authorization’s important role and how to continuously improve for efficiency, cost management, and patient experience, health care leaders face mounting pressures to reform UM systems.

Hosted by industry experts from EXL, this session will focus on key pillars of UM transformation, including applying advanced AI to enhance operational transparency, improving decision accuracy, and reducing administrative friction. You’ll hear actionable insights on leveraging innovative technology to connect members with quality care while keeping coverage and care as affordable as possible in a rapidly evolving regulatory landscape.

Attendees of this session will gain valuable insights into the key trends and challenges shaping the future of utilization management.

You'll learn how to

  • Implement cutting-edge technologies to streamline UM processes and improve efficiency
  • Develop strategies to ensure compliance with emerging regulations while maintaining quality care
  • Provide patient-centered outcomes and improved affordability using data-driven approaches
  • Enhance collaboration between payers and providers to drive more effective decision-making

Presenters

Elizabeth Crawley, RN, BSN, CCM-R

Vice President, Clinical and Care Management Solutions

EXL

Elizabeth has more than 30 years of industry expertise in health care in various leadership and executive roles in the payer, consulting and delegated services markets, with successful leadership in CM and UM operations and strategic growth, including initial and recertification surveys for NCQA and URAC accreditations, care management platform implementations and business process optimization…

Learn more about Elizabeth Crawley, RN, BSN, CCM-R

David Jackson

Vice President, Healthcare Management

EXL

David Jackson brings more than 25 years of experience in health care from both the provider and the payer perspective. He currently leads advisory services for EXL Health, with a focus on designing and delivering cross-EXL transformative AI and data-led solutions to drive customer value. Prior to joining EXL, David built and led Optum Analytics end-to-end analytics partnerships business,…

Learn more about David Jackson